Shipping policy
Thank you for shopping at SaltSmartMarket! We are excited to fulfill your order. Please review the shipping policy below to understand our shipping methods, costs, and delivery times.
- All orders are processed within 1–2 business days (Monday–Friday).
-
Orders placed on weekends or holidays will be processed the following business day.
- Allow 1-2 days for the fulfillment process complete when your order is shipped.
- Items shipped from partner vendors may take from 4-6 business days for fulfillment.
Shipping Methods and Delivery Times
Saltsmartmarket and our dropship partners use USPS, UPS, & FedEx ground to deliver your order quickly and securely. The available shipping methods include:
- Standard Shipping: Estimated delivery in 5–8 business days (within the U.S.).
- Expedited Shipping: Choose at checkout
Please note that delivery times are estimates and can vary depending on location, weather conditions, and carrier availability.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order, and will be based on carrier calculations or according to the following table for SHF products. A few products ship directly from the supplier with cost determined by weight, size or possibly free over a certain dollar amount or for certain items. The cost for these products will be listed separately and calculated at checkout. No minimum order.
Economy
We do not ship internationally.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote areas.
- Restricted Locations: Currently, we only ship to the continental United States.
Missing or Lost Shipments
We are not responsible for items that are lost, delayed, or damaged during shipping. If your package is lost or delayed, please contact the shipping carrier directly. However, if you experience any issues with your order, feel free to contact us, and we’ll do our best to assist you.
Packaging
We strive to ensure that your order arrives safely and securely. Saltsmartmarket and our dropship partners will carefully package your items for delivery.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to us:
- Email: orders.in@saltsmartmarket.com
- Phone: (614) 446-7941
Dimensional shipping costs complicate automated ship pricing, so if shipping cost is a problem preventing your order, please reach out. We will try to create a custom order with custom shipping to minimize costs where possible.
We appreciate your business and look forward to serving you!